Terms of Service

1. Introduction

Buddii is a technology platform designed to support community engagement, volunteering, wellbeing, and social care related activities by connecting volunteers, service users, families, organisations, councils and other authorised users.

By accessing or using the Buddii website, mobile application or related services, you agree to these Terms of Service.

If you do not agree to these terms, please do not use our services.

2. About Buddii

Buddii provides a platform that facilitates communication, task management, volunteering opportunities, wellbeing support, community engagement and related services.

Buddii does not provide medical advice, emergency services, healthcare treatment or regulated care services unless expressly stated.

3. User Accounts

Users may be required to create an account to access certain services.

You agree to:

• Provide accurate information.
• Keep your login credentials secure.
• Notify Buddii of any unauthorised access.
• Keep your account information up to date.

Buddii reserves the right to suspend or terminate accounts that breach these terms.

4. User Conduct

Users must not:

• Provide false information.
• Misuse the platform.
• Harass, threaten or abuse other users.
• Upload unlawful, offensive or harmful content.
• Attempt to gain unauthorised access to systems or data.
• Use the platform for illegal purposes.

5. Volunteer Services

Buddii may facilitate introductions, task allocation and communication between volunteers, clients, organisations and authorised users.

Buddii does not guarantee:

• Volunteer availability.
• Completion of tasks.
• Suitability of any individual user.

Users remain responsible for exercising appropriate judgement and safeguarding procedures.

6. Safeguarding

Safeguarding is a priority.

Any concerns regarding safety, abuse, neglect or welfare should be reported immediately to the appropriate authorities and relevant safeguarding leads.

Buddii reserves the right to suspend access while safeguarding concerns are investigated.

7. Intellectual Property

All content, branding, software, logos, graphics and materials within Buddii remain the property of Buddii or its licensors.

Users may not copy, modify, distribute or reproduce any part of the platform without written permission.

8. Availability of Services

We aim to provide reliable services but cannot guarantee uninterrupted availability.

Buddii may modify, suspend or discontinue features at any time.

9. Limitation of Liability

To the fullest extent permitted by law, Buddii shall not be liable for:

• Indirect or consequential losses.
• Loss of profits.
• Loss of data.
• Service interruptions.
• Actions of third-party users.

Nothing in these terms excludes liability where exclusion is prohibited by law.

10. Third-Party Services

Buddii may integrate with third-party providers including identity verification services, background checking services, communication platforms, payment processors and analytics providers.

Use of such services may be subject to additional terms.

11. Termination

Buddii may suspend or terminate access where:

• Terms are breached.
• Safeguarding concerns arise.
• Fraudulent activity is suspected.
• Legal obligations require such action.

12. Changes to Terms

These terms may be updated periodically.

Continued use of the platform following updates constitutes acceptance of revised terms.

13. Contact Information

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.